Call Tag Fee
The Call Tag Fee covers the cost of a prepaid FedEx return shipping label when you need to send equipment back to Clive Coffee for warranty service, repair evaluation, or authorized returns. This $20 fee includes pickup scheduling and all shipping costs, making the return process straightforward and predictable.
What's Included
- Prepaid FedEx shipping label sent directly to your email
- Scheduled pickup at your location (no drop-off required)
- Full tracking from pickup through delivery to our Portland service center
- Covers standard-sized espresso machines, grinders, and accessories
Once you purchase the Call Tag Fee, our team will coordinate with you on timing and provide packing instructions if needed. This service is designed to remove friction from warranty claims and returns, ensuring your equipment gets back to us safely while you focus on getting back to great espresso. Questions about whether your situation requires a call tag? Our support team is here to help.
Product Information
Product Information
Shipping & Returns
Shipping & Returns
Description
The Call Tag Fee covers the cost of a prepaid FedEx return shipping label when you need to send equipment back to Clive Coffee for warranty service, repair evaluation, or authorized returns. This $20 fee includes pickup scheduling and all shipping costs, making the return process straightforward and predictable.
What's Included
- Prepaid FedEx shipping label sent directly to your email
- Scheduled pickup at your location (no drop-off required)
- Full tracking from pickup through delivery to our Portland service center
- Covers standard-sized espresso machines, grinders, and accessories
Once you purchase the Call Tag Fee, our team will coordinate with you on timing and provide packing instructions if needed. This service is designed to remove friction from warranty claims and returns, ensuring your equipment gets back to us safely while you focus on getting back to great espresso. Questions about whether your situation requires a call tag? Our support team is here to help.
